We are committed to delivering your carefully curated fashion essentials with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your selection of footwear and accessories is meticulously prepared for shipment. Our logistics partners specialize in handling delicate materials and structured designs, guaranteeing your items arrive in pristine condition.

Delivery timelines vary based on your location and selected shipping method. Domestic orders typically reach you within 5-8 business days after processing, while international shipments may require 10-20 business days. Seasonal demand or carrier delays may occasionally extend these estimates, but we proactively monitor all shipments to minimize disruptions.

We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. Shipping fees are calculated automatically at checkout based on your order total and destination. For limited-time promotions with waived shipping thresholds, check our homepage banners or newsletter updates.

Currently serving customers across North America, the European Union, and select Asian-Pacific countries. Restrictions apply to certain remote areas and embargoed regions—if your location appears unavailable at checkout, please contact [email protected] for potential alternatives. We continuously evaluate expanding our delivery network to serve more fashion enthusiasts worldwide.

Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and carrier details. Monitor your package's journey directly through our partners' tracking portals or via the "My Orders" section in your account. For consolidated shipments with multiple items, some tracking updates may appear sequentially as packages move through regional hubs.

While rare, unforeseen delays can occur during transit. If your tracking shows no movement for 7+ business days or the estimated delivery window has passed, contact our support team at [email protected] with your order number. We'll immediately initiate carrier investigations and keep you informed at every step—including replacement or refund options if necessary.

International customers are responsible for any customs fees, taxes, or import duties levied by their country's regulations. These charges are determined by local authorities and vary based on product categories and declared value. We recommend consulting your customs office for estimates—unpaid duties may result in delivery delays or return of your shipment. Unfortunately, we cannot reimburse these third-party fees or adjust declared values.